Support Center
Frequently Asked Questions
How long does skill verification take?
Most skill assessments take 1-3 hours to complete. You'll receive your verification results within 24 hours of completion.
Is SkillGate available in my country?
SkillGate is currently available in 45 countries worldwide. Check our location page to see if your country is supported.
Can I retake skill assessments?
Yes, you can retake assessments after 30 days. We recommend focusing on skill improvement between attempts.
How does VR interview training work?
Our VR training simulates real interview scenarios with AI interviewers. You need a VR headset to access this feature (desktop practice also available).
What if I have technical issues?
Our support team is available 24/7. Please contact support@skillgate.com or use the chat feature in your dashboard.
Contact Support
Have a question our FAQ doesn't answer? Reach out to our support team.
Email: support@skillgate.com
Chat: Available in your SkillGate dashboard
Response Time: Within 2 hours